Southwest

Ann Rhoades: Culture is everything

This week’s “Thrive Summit 2015” by Virgin Pulse had three great keynote speakers, the third of whom was Ann Rhoades, founder of People Ink and a former and present force at such people-focused enterprises as Southwest and JetBlue airlines.

She’s a pistol. One oft-offered piece of advice during her presentation was to send the resumes of employees who don’t fit the company culture to competitors, hoping they’ll get offers and go.


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